Process Automation Engine

The engine that turns messy work into controlled workflows.

Replace manual approvals, paper forms, and scattered emails. Automate your processes with rule-based routing, clear ownership, and a complete, immutable audit trail.

The Engine
1. Capture

Configurable intake forms with conditional rules and validation.

2. Route

Automatically assign work by rule, role, priority, region, or SLA.

3. Approve & Sign

Securely track reviews, approvals, exceptions, and digital signatures.

4. Audit

Record every decision, state transition, and handoff on a permanent trail.

From Manual Friction to Digital Control

Automate the Operational Grind

Replace manual, fragmented process loops with an automated engine built for operational speed and absolute visibility.

1 Intake & Data Capture

Before Proba Workflows

Manual spreadsheets and constant error cleanup.

After Proba Workflows

Automated, validation-enforced web forms that block incomplete entries at the source.

2 Handoffs & Task Ownership

Before Proba Workflows

Lost emails and invisible bottlenecks.

After Proba Workflows

Automatic, hierarchy-mapped task queues with live SLA tracking.

3 Review & Approval Actions

Before Proba Workflows

Manual signatures and delayed project cycles.

After Proba Workflows

Platform-native digital sign-offs and governed response actions.

4 Compliance & Audit Readiness

Before Proba Workflows

Chaotic manual paper-trail scavenger hunts.

After Proba Workflows

Instant, system-generated immutable compliance logs.

The Configurable Workflow Core.

Standardise approvals, control state transitions, and build a defensible audit trail.

01

CAPTURE

STRUCTURED INTAKE

Intake forms with conditional rules, file uploads, and data validation at point of entry.

02

ROUTE

SLA-AWARE

Automatic task routing by rule, role, priority, region, or SLA timers.

03

APPROVE

GOVERNED ACTIONS

Reviews, sign-offs, document verification, and digital signings.

04

AUTOMATE

EFFICIENT CYCLES

Trigger notifications, status transitions, and pre-built integrations.

05

AUDIT

IMMUTABLE TRAIL

Every state transition and decision locked into a permanent, immutable log.

Core Modules

Proba Workflows is built as a highly configurable, rule-based process engine.

Form Builder Icon
Form Builder

Facilitates form and checklist configuration. Teams can manage questions, set up structured sections, establish conditional dependency rules, and mandate input validation.

Template Manager Icon
Template Manager

Allows teams to upload, view, and assign reusable document or workflow templates to specific processes or entities, standardising outgoing communications and formal reports.

Signings Manager Icon
Signings Manager

Controls digital signing processes, including assigning required signatories and tracking completions for secure, legally binding authorisations.

Action Manager Icon
Action Manager

Defines exactly what responses and workflow actions (such as Approve, Reject, Appeal, or custom workflow steps) are permitted at each phase of the process.

Status & Transitions Control Icon
Status & Transitions Control

Empowers administrators to map out custom states (status and sub-status) and set strict transition rules. This prevents invalid steps and enforces governance.

Services & Packages Catalogue Icon
Services & Packages Catalogue

Standardises delivery by creating individual service units and bundling them into packages that can be directly assigned to specific clients or operational entities.

Entity Types Definition Icon
Entity Types Definition

Maps out organisational hierarchies, categories, and sub-types for participants, departments, or clients. These hierarchies automatically drive policies and task routing.

Policy Management Icon
Policy Management

Translates complex organisational or regulatory rules into executable parameters by allowing administrators to assign and enforce compliance policies.

Use Cases

Proven in Production

One underlying engine powering complex requirements across entirely different industries.

1

Regulated Customer & Supplier Onboarding

Every bank, fintech, and enterprise needs to verify fast who they’re doing business with, while keeping the process cheap and defensible. Proba Workflows configures the entity type once, builds the intake form, and chains it straight into ID, KYC, AML, and CIPC verification with automatic risk scoring.

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Entity Configs Dynamic Forms Verification Services Risk Bands Workflow Approval
2

Enterprise Compliance & Governance OS

Governance, risk, third parties, and audit evidence usually live in five disconnected tools. Proba Workflows turns policy (POPIA, B-BBEE, King IV, FICA) into configurable triggers and conditions instead of hard-coded logic, so every domain shares one live controls library and one evidence layer.

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Compliance Rules Controls Library Risk & Assurance Evidence Vault
3

Governed Case Decisioning

Insurance claims, legal aid matters, municipal service requests, and conduct investigations all look different on the surface, but they run the same underlying shape: intake, evidence, a defensible decision, and an audit trail. Proba Workflows models the case once and reconfigures the rules per tenant.

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Entity = Case Intake & Triage Evidence & Verdict Immutable Audit Log
Platform Scalability

Start with Workflows.
Scale to Compliance.

Proba Workflows is not an isolated tool, it is the underlying technical engine that powers the AI Campus Ecosystem. Your team’s platform skills and operational data scale seamlessly as your business grows.

Explore AI Campus
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The Focus

Turn manual process loops, validation gaps, and invisible email-based handoffs into clear, digital operations.

The Value

Establish absolute task ownership, custom status transitions, automated SLA tracking, and a system-generated immutable audit trail.

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The Focus

Seamlessly layer deep, regulator-grade compliance and risk assurance directly on top of your existing workflows.

The Value

Enforce eligibility logic, verify document chain-of-custody, and track third-party risk frameworks without rebuilding setups.

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The Focus

Scale your automated operational rules into complete, end-to-end case-engine operations.

The Value

Manage complex claims, disputes, or grievance cases through multi-channel intake, triage queues, structured evidence capture, and automated adjudication steps.

Security & Compliance

Defensible Infrastructure

Secure your operations on a POPIA-compliant, South African-hosted infrastructure core.

Standard

All access is governed through the My Apps secure gateway.

Benefit

Unified access with no separate credentials or database fragmentation across connected systems.

Standard

A central, POPIA-aware document repository for all workflow files.

Benefit

Control document security using permission-restricted access and secure link sharing.

Standard

User credentials and permission scopes managed from a single admin panel.

Benefit

Enforce strict role-based access control to block unauthorised views or workflow alterations.

Standard

Integrated Governance & Security module actively filters and records platform actions.

Benefit

Maintain live compliance tracking through continuous, automatic audit logging.

Standard

Infrastructure-level tenant data isolation paired with secure digital signing trails.

Benefit

Every transaction produces a permanent, untamperable audit record for regulatory defense.